Support Engineer Intern - Strategic Student Program
Based: Hybrid. Torino, Italy - Internship 6 months - Possibility of extension.
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Position Overview:
As a Support Engineering Intern, you will play a critical role in helping our team streamline our case management processes and tools. Using your software development skills and AI knowledge, you will create custom solutions to automate repetitive tasks, improve data tracking, and enhance the overall efficiency of our support operations.
Responsibilities:
* Analyze current support case workflows and areas for improvement
* Design and develop solution based on AI to optimize case management processes
* Collaborate with the Support Engineering team and management to understand challenges and requirements
* Test and refine your solutions to ensure maximum impact and user adoption
This internship offers a unique opportunity to gain hands-on experience in a fast-paced support environment. By deeply understanding our processes, tools, and challenges, you will have the chance to apply your technical skills in a practical, business-oriented setting.
Required Knowledge/Skills, Education, and Experience:
* You are currently pursuing a Master's degree in Computer Science, Mechanical Engineering, Electrical Engineering or comparable technical training with professional experience or a related field, in Italy.
* You have a solid foundation in programming and software development skills.
* You possess knowledge in Artificial Intelligence.
* Your interpersonal and communication skills, in English, enable effective collaboration within the team. You demonstrate curiosity, initiative, and strong analysis skills.
Additional Information:
The Strategic Student Program is our formal internship program at Siemens Digital Industries Software globally. You will be mentored by experts and again invaluable professional experience. At Siemens, SSP interns get access to an international student network and community, career development opportunities with professional growth pathways, comprehensive practical training throughout the program, access to the Siemens Learning Hub and other training materials, and the opportunity to work on exciting projects within a global, diverse team.
The Siemens Strategic Student Program (SSP) in Italy offers a part-time (25 hours per week) or full-time (40 hours per week) paid internship. Based in Torino, Italy, the program follows a hybrid work model and runs for six months, starting from February. To be eligible, applicants must be enrolled at an Italian university for the entire duration of the program, including both Italian and international students. Both curricular and extracurricular internships are accepted.
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
Our Commitment to Equity and Inclusion in our Diverse Global Workforce
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Siemens Software. Transform the Everyday
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SUPPORT ENGINEER INTERN - STRATEGIC STUDENT PROGRAM - 480443